Luis Navar,

/ˈlwis nˈaβar/

A Spanish/Mexican product designer and strategist based in London. I'm passionate about solving complex problems at the intersection of design, AI, and human experience.

With a background spanning fintech, education, and AI start-ups, I bring a data-driven, human-centred approach to creating impactful digital products.

Luis Navar during day of the dead in Coyoacan, Mexico City,
Luis Navar during day of the dead in Coyoacan, Mexico City,
Luis Navar during day of the dead in Coyoacan, Mexico City,

Mexico City, 2023

Luis Navar during day of the dead in Coyoacan, Mexico City,

Mexico City, 2023

About

Luis Navar

/ˈlwis nˈaβar/

A Spanish/Mexican product designer and strategist based in London. I'm passionate about solving complex problems at the intersection of design, AI, and human experience.

With a background spanning fintech, education, and AI start-ups, I bring a data-driven, human-centred approach to creating impactful digital products.

Approach

Find the right questions, solve the right problems

Find the right questions, solve the right problems

Find the right questions, solve the right problems

Find the right questions, solve the right problems

Never settle, think deeper

Never settle, think deeper

Never settle, think deeper

Never settle, think deeper

Human-centred, business-aligned, data-driven

Human-centred, business-aligned, data-driven

Human-centred, business-aligned, data-driven

Human-centred, business-aligned, data-driven

Ecosystem thinking

Ecosystem thinking

Ecosystem thinking

Ecosystem thinking

Accessible, sustainable and ethical design

Accessible, sustainable and ethical design

Accessible, sustainable and ethical design

Accessible, sustainable and ethical design

Approach

Career highlights

University of the Arts London
Currently leading UX and Product Design projects at UAL- including foundational user research and strategic design initiatives.

Synthesia
Took customer support from zero to one. Designed the service, chatbot, architecture, data workflows and agent experience.

Earned Synthesia's 2022 MVP award for my contributions.

Revolut
I was Revolut's founding support analyst and one their first 20 employees. I helped shape their early support service in 2015.

Career Highlights

University of the Arts London
Currently leading UX and Product Design projects at UAL- including foundational user research and strategic design initiatives.

Synthesia
Took customer support from zero to one. Designed the service, chatbot, architecture, data workflows and agent experience. Earned 2022 MVP award for my contributions.

Revolut
I was Revolut's founding support analyst and one their first 20 employees. I helped shape their early support service in 2015.

Academic and learning

2020- 2022
MA User Experience Design, Falmouth University (UK)

Focused on app design and researching the intersection between deep-learning and human-computer interaction.

2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)

Photography specialisation, focused on ethnographic research and documentation.

Education and continuous learning

2020- 2022
MA User Experience Design, Falmouth University (UK)

Focused on app design and researching the intersection between deep-learning and human-computer interaction.

2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)

Photography specialisation, focused on ethnographic research and documentation.

Courses

Courses

Courses

Workshops

Workshops

Workshops

Academic and learning

2020- 2022
MA User Experience Design, Falmouth University (UK)

Focused on app design and researching the intersection between deep-learning and human-computer interaction.

2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)

Photography specialisation, focused on ethnographic research and documentation.

Academic

Academic

Courses

Courses

Testimonials

Portrait of Rob O'Shea

Grace Kurtzbauer

COO

@ AppAgent

I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Portrait of Rob O'Shea

Grace Kurtzbauer

COO

@ AppAgent

I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Portrait of Rob O'Shea

Grace Kurtzbauer

COO

@ AppAgent

I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Portrait of Rob O'Shea

Rob O'Shea

Managing Director

@ Culted's Creative Studio

Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.

Portrait of Rob O'Shea

Rob O'Shea

Managing Director

@ Culted's Creative Studio

Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.

Portrait of Rob O'Shea

Rob O'Shea

Managing Director

@ Culted's Creative Studio

Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.

Want to collaborate?
Say hello

Want to collaborate?
Say hello

Testimonials

Want to collaborate?
Say hello

Want to collaborate?
Say hello

Want to collaborate?
Say hello

Want to collaborate?
Say hello