Luis Navar,
/ˈlwis nˈaβar/
A Spanish/Mexican product designer and strategist based in London. I'm passionate about solving complex problems at the intersection of design, AI, and human experience.
With a background spanning fintech, education, and AI start-ups, I bring a data-driven, human-centred approach to creating impactful digital products.



Mexico City, 2023

Mexico City, 2023
About
Luis Navar
/ˈlwis nˈaβar/
A Spanish/Mexican product designer and strategist based in London. I'm passionate about solving complex problems at the intersection of design, AI, and human experience.
With a background spanning fintech, education, and AI start-ups, I bring a data-driven, human-centred approach to creating impactful digital products.
Approach
Find the right questions, solve the right problems
Find the right questions, solve the right problems
Find the right questions, solve the right problems
Find the right questions, solve the right problems
Never settle, think deeper
Never settle, think deeper
Never settle, think deeper
Never settle, think deeper
Human-centred, business-aligned, data-driven
Human-centred, business-aligned, data-driven
Human-centred, business-aligned, data-driven
Human-centred, business-aligned, data-driven
Ecosystem thinking
Ecosystem thinking
Ecosystem thinking
Ecosystem thinking
Accessible, sustainable and ethical design
Accessible, sustainable and ethical design
Accessible, sustainable and ethical design
Accessible, sustainable and ethical design
Approach
Career highlights
University of the Arts London
Currently leading UX and Product Design projects at UAL- including foundational user research and strategic design initiatives.
Synthesia
Took customer support from zero to one. Designed the service, chatbot, architecture, data workflows and agent experience.
Earned Synthesia's 2022 MVP award for my contributions.
Revolut
I was Revolut's founding support analyst and one their first 20 employees. I helped shape their early support service in 2015.
Career Highlights
University of the Arts London
Currently leading UX and Product Design projects at UAL- including foundational user research and strategic design initiatives.
Synthesia
Took customer support from zero to one. Designed the service, chatbot, architecture, data workflows and agent experience. Earned 2022 MVP award for my contributions.
Revolut
I was Revolut's founding support analyst and one their first 20 employees. I helped shape their early support service in 2015.
Academic and learning
2020- 2022
MA User Experience Design, Falmouth University (UK)
Focused on app design and researching the intersection between deep-learning and human-computer interaction.
2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)
Photography specialisation, focused on ethnographic research and documentation.
Education and continuous learning
2020- 2022
MA User Experience Design, Falmouth University (UK)
Focused on app design and researching the intersection between deep-learning and human-computer interaction.
2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)
Photography specialisation, focused on ethnographic research and documentation.
Courses
Courses
Courses
Workshops
Workshops
Workshops
Academic and learning
2020- 2022
MA User Experience Design, Falmouth University (UK)
Focused on app design and researching the intersection between deep-learning and human-computer interaction.
2009 - 2012
BA (Hons) Visual Arts and Culture, Saimaa University of Applied Science (Finland)
Photography specialisation, focused on ethnographic research and documentation.
Academic
Academic
Courses
Courses
Testimonials

Grace Kurtzbauer
COO
@ AppAgent
I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Grace Kurtzbauer
COO
@ AppAgent
I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Grace Kurtzbauer
COO
@ AppAgent
I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.

Rob O'Shea
Managing Director
@ Culted's Creative Studio
Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.

Rob O'Shea
Managing Director
@ Culted's Creative Studio
Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.

Rob O'Shea
Managing Director
@ Culted's Creative Studio
Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.
Want to collaborate?
Say hello
Want to collaborate?
Say hello
Testimonials
Rob O'Shea
Luis is one of the most proactive and enthusiastic people I’ve ever worked with. A natural born problem solver with a genuine passion for understanding consumer behaviour. He’s highly motivated and thrives under pressure. He brings an energy to the teams he works in that inspires those around him. He’s a joy to work with.
Managing Director
@ Culted's Creative Studio
Grace Kurtzbauer
I worked with Luis hand in hand in the early stages of Revolut. Luis has proved himself an adaptable fast-learner and an excellent leader, dealing with high volumes of work while managing the team. He is an effective problem solver, and an excellent communicator capable of putting down fires, leading trainings and facilitating communication.
COO
@ AppAgent